As a patient, relative, carer, friend of a patient or any other member of the public, you may have questions about the services we provide and may need someone to turn to for on-the-spot help and advice. This is where Patient Services can help.
Patient Services listen to your concerns and suggestions and will treat all information confidentially.
If you have a complaint about a hospital, mental health or community service, please contact them directly. Information leaflet about the Patient Services Team.
For all complaints and enquiries about local GPs, Dentists, Pharmacists and Opticians please contact:
Phone: 0300 3112233
Post: NHS England, PO Box 16738, Redditch B97 9PT
The Ombudsman website offers you information on raising concerns/complaints concerning GP practices specifically.
For all patient complaints and enquiries about any other local health service please contact:
Patient Services, North West Commissioning Support Unit (NWCSU).
- Phone: 0161 212 6270
- Email: firstname.lastname@example.org
- Post: Ellen House, Waddington Street, Oldham OL9 6EE
Patient Services provide a complaint service for NHS Manchester Clinical Commissioning Group.
If you need support in making a complaint please contact:
Independent Complaints Advocacy (ICA)