What is it?
Patient Transport Services (PTS) are provided for those patients whose medical condition means they cannot get to their appointment any other way.
The service provides a range of vehicle types and levels of care appropriate for the patient’s medical need to ensure the patient travels as safely and as comfortably as possible to their appointment.
Who is it for?
Patient Transport Services is only available for those patients whose medical condition means they cannot get to their appointment any other way.
The service is provided to overcome barriers to patients with certain medical needs. To ensure that the resource stays available for those who need it an assessment criteria is applied to all requests. The questions we ask will help to assess the type of transportation required by the patient.
Patient Transport Services is a vital resource for those who need it and is not an alternative to a taxi or as a means to avoid the inconvenience or cost of parking, therefore it is only available for clinical reasons and not on financial grounds.
How do I find out more?
There is a leaflet available from your GP surgery or Practice and is also available here.