National Covid track and trace system launches today

But what does this mean for Manchester people? The city’s Director of Public Health, David Regan answers your questions on the latest details around testing, tracing and isolating.

But, first of all, a bit of background:

Contact tracing is important to help us to prevent the spread of COVID-19 and to contain and stop outbreaks. It will help us to keep the R0 (the transmission,or spread, rate) below 1 and help to get all aspects of the city – including its economy, business, education, social networks – back on their feet in a safe way.

Contact tracing is a tried and tested method for public health to control the spread of many infectious diseases.

It works by identifying contacts of people who have tested positive and by encouraging them to self-isolate and closely monitor their health, rather than continuing to mix with others and passing the virus on. Contacts who then develop symptoms will need to take a test.

The answers below show how the plans work from the point where a person thinks they may have Covid and all the steps in between to contact tracing.

1) What should I do if I think I have Coronavirus symptoms?

Stay home and self-isolate for 7 days. Members of your household should self-isolate too for 14 days from the point where you started having symptoms.

Book a Covid test immediately on or call 119 if you do not have internet access. This is because the test is most accurate in the first 5 days of having symptoms. And remember the symptoms are fever, a persistent or new cough, and loss of sense of smell and taste. You should isolate yourself if you have any of the symptoms and only leave your house when going to get your test.

There are various local options in Manchester for getting a test by the booking system, which you will be directed to including a site at Manchester Airport and the Etihad Stadium premises.

What happens if my test is positive?

If your test is positive for COVID-19 you will be contacted by NHS Test and Trace within 24 hours and asked to give contact details of people you have come into close, recent contact with and the places you have visited. (These details will be entered onto a secure website). You must also complete the rest of your 7-day self-isolation. Members of your household should also complete their 14-day self-isolation period from when you started to have symptoms.

The Contact Tracing team will then find those people you came into contact with using email and phone numbers and will tell them to self-isolate for 14 days even if they do not have any symptoms.

What if my Covid test is negative?

Your household can stop isolating immediately.

Sometimes you can get a false negative – depending on what stage the test was taken – that’s why it’s so important to have the test in the first 5 days of symptoms.

But, as long as you feel well you can stop self- isolating immediately. If you are still feeling unwell contact the NHS 111 service or your doctor online or on the phone to get advice.

2) What happens if I have been in close contact with someone who tests positive?

You may be alerted by NHS Test and Trace and will be asked to begin self-isolation for up to 14 days, depending on when you last came into contact with the person who tested positive. It’s really important to do this even if you don’t feel unwell because it can take some time for symptoms to develop. At this point your household doesn’t need to self-isolate with you, but they must take extra care on social-distancing and washing hands.

What if I develop Covid-19 symptoms while I am self-isolating?

You must book a test as soon as you think you have symptoms on or call 119 if you do not have internet access. And, now, your household must also self- isolate.

What if my test is positive?

If your test is positive, you then begin a new 7-day period of self- isolation and your household must complete their 14 day self- isolation period, which started from the point when you developed symptoms.

What if my test is negative?

If your test is negative, your household can stop self-isolating immediately, but you must complete your 14-day self-isolation.

3) That sounds like a lot of advice –is there anything else I can do to stay safe and well?

Yes, keep following all the rules around regular handwashing; wipe surfaces and handles; make sure you cough or sneeze into a tissue and then bin it properly; and above all, keep on with social distancing.

COVID-19 (Coronavirus) Information

For the most up to date information on COVID-19 (Coronavirus), please visit the dedicated NHS Coronavirus page.

Our partners, Manchester City Council also have a Coronavirus page where you can find out more.

Public Health England are updating their Coronavirus (COVID-19) blog page daily.

The Sanctuary


You may have heard that The Sanctuary – an out of hours non-clinical service for people experiencing mental health crisis – is no longer being provided in Manchester.

We’d like to reassure everyone who lives here, that we are fully committed to providing the very best mental health and wellbeing services  in the city –  and in a way that can benefit as many people as possible.

There are other, further developments to include the development of talking therapies and bringing more support into communities so that care is closer to people’s homes. In the meantime, we want to make sure that people know where they can get help via these numbers:

Turning Point

0161 238 5149


0300 304 7000 (4:30pm to 10:30pm)

NHS 111 (24 hours every day)


116 123 (free phone national helpline – this number will not show on phone bills)


Our year in video 2018-19

Every year we produce an annual report which describes our commissioning activities during each financial year.  It reports on our achievements and challenges, our commissioning intentions and plans for the future, the goals and priorities we have set for the coming year and how well we have met the priorities set for the previous year. We report on our governance processes, assurance and accountability mechanisms and how we are meeting the requirements of the Improvement and Assessment Framework for CCGs. In our annual reports we include how we have involved patients and the public in our commissioning activities.

We understand that not everyone has time to read our full Annual Report or attend one of public meetings or groups were we present our accounts and tell people about our progress, so this year we’ve also produced a short video.

If you’d like to find out more you can download our full Manchester CCG Annual Report & Accounts 2018-19 or attend our Working together for a healthier Manchester event.

Greater Manchester Pharmacy Opening Times – Christmas and New Year 2017/18

Find the opening dates and times for Greater Manchester Pharmacies here

Media Enquiries

Please contact our Media Team on:

Telephone: 0161 234 1010


Media Enquiries

Please contact our Media Team on:

Telephone: 0161 234 1010